# Privacy Policy We process your personal data in accordance with the GDPR Regulation and Act No. 18/2018 Coll. on the Protection of Personal Data of the Slovak Republic. The security of your data and its lawful processing is our priority. Here you will learn how we process your personal data and how we achieve its security. --- ### 🏢 Who we are? Your personal data is processed by **Olnel Service s. r. o.**, with its registered office at Obchodná 559/37, 811 06 Bratislava, IČO: 56195494 (hereinafter referred to as the *“controller”*). --- ### 🔍 What personal data do we process? We process only the personal data that we necessarily need to handle your request, prepare a price offer, or fulfill a contract for the provision of facility cleaning services. This includes in particular: - 👤 **Full Name** - 📞 **Contact details** (email: `info@olnelcleaning.sk`, phone number: `+421 948 102 614`) - 📍 **Property address** (if required for service delivery) - 💳 **Billing information** --- ### 🎯 For what purpose do we process your personal data? We process your personal data for the purpose of: - 📩 **Request handling**: Processing inquiries sent via the contact form, email, or by phone. - 💼 **Contract fulfillment**: Concluding and performing the service contract and fulfilling statutory obligations (accounting, taxes). - 📈 **Marketing**: With your consent, we inform you about news in the field of facility cleaning services and our solutions. --- ### ✍️ How can you give us your consent? You can grant us consent to process your personal data by a separate declaration in paper form or by checking the appropriate box (checkbox) in the contact form on our website. --- ### ⏳ How long do we retain your personal data? We will process your personal data during the period of service delivery, during the time necessary to resolve your request, and the subsequent **5 years** (unless the Accounting Act or other regulations impose a longer retention period), or until you withdraw your consent. --- ### 👥 To whom do we disclose your personal data? Your personal data may be provided to: - 🗄️ External accounting service providers. - 🏛️ State authorities in the event of inspection (e.g., tax office). - 🤝 Subcontractors involved in the performance of cleaning services, if necessary for contract fulfillment. --- ### 🌍 Where do we transfer your personal data? We do not transfer your personal data to any third country outside the EU/EEA that does not guarantee an adequate level of protection. When using analytical services (e.g., Google Analytics), transfer occurs within the terms of these global providers. --- ### 🛡️ Your Rights As a data subject, you have the right by law to: - ℹ️ **Right of access**: Confirmation of whether we process your data. - ✏️ **Right to rectification**: Rectification of incorrect or outdated data. - 🗑️ **Right to erasure**: The right to be *“forgotten”* if the data is no longer needed or processing is unlawful. - 🚫 **Right to object**: Object to processing for direct marketing purposes. - 📦 **Right to data portability**: Obtaining data in a structured, machine-readable format for another controller.